Shipping diabetic supplies is simple, and with Diabetic Dollars Direct it’s free. You can use a prepaid shipping label we email you, or send your items yourself and we’ll reimburse the postage. Here’s how to pack everything safely so it arrives in good condition.
Step 1: Get your free shipping label
After you request a quote, we’ll email you a free prepaid label. Prefer to ship it yourself? Go ahead and keep the receipt — we’ll reimburse your postage.
Step 2: Pack your supplies safely
- Keep all boxes sealed and in their original packaging
- Use a sturdy box (not just an envelope) so nothing gets crushed
- Add padding — bubble wrap, paper, or air pillows — around the boxes
- Keep supplies out of direct heat while they wait to be shipped
- Include any note or packing slip we ask for
Step 3: Send it off
Attach the label, drop the package at the carrier, and you’re done. We recommend keeping your tracking number so you can follow your package to us.
Step 4: Get paid
Once your package is delivered and your items are confirmed, payment is sent within 24 hours via Zelle, Venmo, or Cash App.
Frequently asked questions
Do I have to pay for shipping?
No. Shipping is always free — use our prepaid label or get reimbursed for postage.
How should I pack test strips and sensors?
Keep them sealed in original boxes and pad them well so they aren’t damaged in transit. Damaged items can’t be purchased.
What do you accept?
Test strips, Dexcom and Libre sensors, pump supplies, monitors and more — see the FAQ.
Ready to turn your extra supplies into cash? Get your free quote from Diabetic Dollars Direct — free prepaid shipping, payment within 24 hours, and a $20 bonus on your first payout.